Why do I get more or fewer points/miles when I Exchange between programs?

Each loyalty partner determines what you can get with their points or miles. Partners also determine the "exchange rate" between loyalty programs. As a result, not all Exchanges are equal (nor 1:1).

In general, Exchanges across different industries (for example, swapping airline award miles for retailer points) tend to be more favorable.

Before you complete your Exchange be sure to carefully consider your options.