How long do transactions on the Points Loyalty Wallet take to complete?

The amount of time it takes a transaction to complete through the Points Loyalty Wallet differs by loyalty program. We work with our partners (your loyalty programs) to process transactions as quickly as possible.

On average, you can expect an Exchange transaction to take 3 - 5 business days to complete.

If your transaction was redeeming for a gift card, please allow up to 3 - 5 business days to process your request and an additional 10 business days to receive your gift card in the mail. Once your transaction is completed on the Points Loyalty Wallet, your gift card will be delivered directly from the fulfillment centre, within 10 business days from the date your transaction completes.


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