I'm trying to Redeem my AAdvantage miles but I keep getting a message I have insufficient balance?

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Points Customer Support

American Airlines AAdvantage program requires members to have a minimum balance of 25,000 AAdvantage miles in their account in order to Redeem for Gift Cards.

If your balance is lower than 25, 000 miles you will NOT be able to redeem your miles on Points.com.

 

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