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  1. FAQs Points Loyalty Wallet
  2. Exchanging Points/Miles

Exchanging Points/Miles

  • Why can't I exchange my Kickback Points on the Points Loyalty Wallet?
  • Why am I getting a message that I've exceeded my limit when redeeming or exchanging from my Icelandair account?
  • Why can't I Exchange with my program?
  • What is an Exchange?
  • How do I Exchange points or miles between my loyalty programs?
  • How do I find out the Exchange rules for my program(s)?
  • How are the exchange rates determined on The Points Loyalty Wallet?
  • Why do I get more or fewer points/miles when I Exchange between programs?
  • I made an Exchange but it hasn't completed. Why not?
  • How do I buy points or miles?