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  1. FAQs Points Loyalty Wallet
  2. Where do I start?

Where do I start?

  • What is Points.com and the Points Loyalty Wallet?
  • Can I have more than one Points.com account?
  • Why am I getting an unknown error or unexpected error when trying to register my program?
  • Is the Points Loyalty Wallet free?
  • How do I register a reward program in my Points Loyalty Wallet?
  • I can’t remember my loyalty program account number. What should I do?
  • I can't remember my password. What should I do?
  • How do I find my PIN or password for my loyalty program account?
  • Why do I have to provide my loyalty program PIN/password information?
  • What happens to my points/miles when I join the Points Loyalty Wallet?
  • Why do some loyalty programs allow you to do things others do not?
  • I have the miles or points. Why can’t I use them?
  • How many Points Loyalty Wallet accounts can I have from the same email address?