General Questions
- What is Two Factor Authentication ?
- Will balance tracking for the programs removed from my wallet be returning?
- Which programs were removed from balance tracking?
- Why can’t I see my balance for certain programs anymore?
- I would like to opt out receiving emails from Points
- I'm being re-directed back to the Points Loyalty Wallet (Points.com) home page. What can I do?
- How can I contact Points Loyalty Wallet (Points.com) customer support?
- Who to Contact for Points Loyalty Wallet (Points.com) Customer Support Help
- Is my information safe on the Points Loyalty Wallet (Points.com)?
- How do I cancel my account?
- How long do transactions on the Points Loyalty Wallet take to complete?
- I have recently traveled and have not received my points/miles. Can you help?
- Why am I not getting email from the Points Loyalty Wallet (Points.com)?
- What happens to my personal information if I close my Points Loyalty Wallet (Points.com) account?