Most Popular Questions & Answers

Our most popular FAQs.

• ★ What browsers does the Points Loyalty Wallet (Points.com) support?
• ★ I no longer need/want the points or miles I purchased. How do I get a refund?
• ★ My credit card was charged, but I never received my points/miles.
• ★ How do I update my email address?
• I have not received my Hilton Honors Rewards from a Lyft Ride that I took
• I Redeemed my AAdvantage miles for a Gift Card, but I have not Received it
• Why can't I exchange my Air Canada Aeroplan miles?
• I usually log in to Points.com using Facebook Connect, why is this option is no longer available?
• Why can't I log in to my Points Loyalty Wallet?
• Which programs participate on Points.com?
• My points/miles/credits are going to expire. How can Points.com help?